Common AOL Login Issues

AOL Mail users may experience various login-related issues, such as:

• Forgot AOL password
• Invalid username or password error
• AOL account temporarily locked
• Two-step verification issues
• Trouble receiving password reset code
• Suspicious login attempt notification
• Browser or app compatibility problems

How to Reset AOL Email Password

If you've forgotten your AOL password or suspect it's been compromised, resetting it is quick and easy. Follow these steps:

• Go to the AOL Sign-In Helper.

  Visit: https://login.aol.com/forgot

• Enter your AOL username or email address
• Verify your identity

  Choose the method you'd like to use to receive your verification code:

  • Recovery phone number
  • Recovery email address
• Enter the verification code
• Create a new, strong password

  Make sure your new password is:

  • At least 8 characters long
  • Contains uppercase and lowercase letters
  • Includes numbers or special characters
• Click "Continue" to finalize the reset

You should now be able to log in with your new password.

Forgot AOL Username?

If you can't remember your AOL email address:

• Visit the Sign-In Helper
• Click on "Forgot username?"
• Enter your recovery phone or email to retrieve your account

AOL Account Locked or Suspended?

AOL may temporarily lock your account due to:

• Multiple failed login attempts
• Suspicious activity from a new location or device
• Violation of AOL's Terms of Service

What to do:

• Wait for 12-24 hours and try again
• Reset your password using the Sign-In Helper
• Make sure your device is secure and free from malware

Enable Two-Step Verification for Extra Security

Protect your account by enabling two-factor authentication:

• Log into your AOL account
• Go to Account Security
• Enable 2-step verification
• Link your phone number

You'll receive a code every time someone tries to log in from a new device.